Shipping
Shipping in New Zealand
We ship from our store in Paraparaumu Beach, New Zealand.
Shipping to any address on North Island, New Zealand takes between 2-4 working days. Shipping to any address on South Island takes between 3-5 working days.
Shipping within New Zealand incurs a flat rate fee of $8 NZD per order.
International Shipping |
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Australia & United States | Flat fee of $15 NZD per order |
Rest of the world |
If our shipping/couriers advise us of any delays we will inform you immediately via email.
If your product delivery has been delayed beyond 7 working days please get in touch here. We can fully refund your purchase for a 7 day or more delivery delay at your request, as long as the product is returned in original condition (see our returns policy for more information).
Need to make a return or have a query? Fill out the form on our contact us page here or email us at hello@orinoco.nz and we'll get back to you as soon as we can!