Shipping

Shipping in New Zealand

We ship from our store in Paraparaumu Beach, New Zealand.

Shipping to any address on North Island, New Zealand takes between 2-4 working days. Shipping to any address on South Island takes between 3-5 working days.

Shipping within New Zealand incurs a flat rate fee of $8 NZD per order.

International Shipping
Australia & United States	Flat fee of $15 NZD per order
Rest of the world

 

If our shipping/couriers advise us of any delays we will inform you immediately via email.

If your product delivery has been delayed beyond 7 working days please get in touch here. We can fully refund your purchase for a 7 day or more delivery delay at your request, as long as the product is returned in original condition (see our returns policy for more information).

Need to make a return or have a query? Fill out the form on our contact us page here or email us at hello@orinoco.nz and we'll get back to you as soon as we can!